Are you happy with ixwebhosting?

[FilliPac]

Great post, but its a bit long and most people like short and sweet posts!

[ForexwoR]

It looks like we have similar ideas on this topic.

[Canuckistani]

IXWebhosting absolutely sucks!!!! for Ruby on Rails though...

Wasted the entire day today trying to deploy a RoR application of mine... found out that it doesn't allow SSH access... well then how the hell do you deploy RoR apps without Capistrano... and SSH access is a must for Capistrano deployments... it's just dumb and utterly stupid to prevent customers from using industry standards... i am so frustrated and just at the point of exploding... Worst US$100 ever spent... I want my money back...

[Administrator]

Originally Posted by Canuckistani

IXWebhosting absolutely sucks!!!! for Ruby on Rails though...

Wasted the entire day today trying to deploy a RoR application of mine... found out that it doesn't allow SSH access... well then how the hell do you deploy RoR apps without Capistrano... and SSH access is a must for Capistrano deployments... it's just dumb and utterly stupid to prevent customers from using industry standards... i am so frustrated and just at the point of exploding... Worst US$100 ever spent... I want my money back...

for ixwebhosting shared hosting ruby on rails.
login h-sphere, go to web options icon, and select your domain/website, scroll down and find the Ruby on rails... enable it.

for shell access and full root admin access to server, you will require ixwebhosting vps hosting package.
shared hosting doesn't access shell access, shared server with shell access is not secured, security issue.
ixwebhosting vps hosting from $29.95/mo!

[beddows]

I have 3 accounts with ixwebhosting & have been generally happy.

However a couple of issues. I have a forum on one account that they have locked the database on twice. The software techs for Invision have gone in there & said the issue is a 24 meg memory limit that ixwebhosting have placed on it when the recommended limit for php5 is 124. I am getting query backups which is causing problems for the others on the shared server & slowing the forum down to a crawl. So its moving to a VPS as we speak (Not ixwebhosting). I will talk to their sales reps & see if they can apply the unused credit to one of our other accounts.

[Administrator]

Originally Posted by beddows

I have 3 accounts with ixwebhosting & have been generally happy.

However a couple of issues. I have a forum on one account that they have locked the database on twice. The software techs for Invision have gone in there & said the issue is a 24 meg memory limit that ixwebhosting have placed on it when the recommended limit for php5 is 124. I am getting query backups which is causing problems for the others on the shared server & slowing the forum down to a crawl. So its moving to a VPS as we speak (Not ixwebhosting). I will talk to their sales reps & see if they can apply the unused credit to one of our other accounts.

ixwebhosting vps hosting is suitable for high traffic forum, or big forum website. consider upgrade to it.

[wholesalercn]

ixwebhosting,hostexcellence and WebHost, are very bad company! ( they are subsidiaries of ecommence) --- I will keep on posting my bad experiences on other forums includes webhostingtalk, scam, ripoffreport and skepticality, to warn the old customers to leave them, new customers stop to join them.

Here I warn everybody who are old customers or new customers, ixwebhosting and hostexcellence(ecommerce ) their service is bad, do NOT host your site with them, they will suspend your site suddently, no FTP for you, all your data will be lost, and they will not listen to your explain, please see following for other victims I found, their sites also got suspended for different reason, like the site takes too many space, or being hijacked hacked, etc.

You will loose all your customers and all your business on one night, they are not reliable at all, their phone call are always busy, LIVE Chat is no use, the live chat will say"sorry I can not help, please submit ticket through your account", and for the ticket you will receive simple words like"sorry we can not reactivate your account". All the 3 companies are playing games with you as they do not listen to you at all.

I host my site with them since 2 years ago, but recently my nightmare comes: on Feb 26 2010 I received an email from them saying: Suspension of your hosting product: Suspended as per fraudelent cc number.


I am totaly shocked! I explain with them the credit card is mine, by live chat, by submitting the ticket number 1182795 to explain, and sent details of my card, they just refuse to reactive my account, then I take photo of both front and back of my credit card and sent to them, but each time they only say " sorry we can not reactivate your account", to further prove the card belongs to mine, I can send them statement of my credit card, or even want to pay them by bank wire or western union, but they just say NO!
I have called them, but they are always busy, busy even waiting for 10 minutes, nobody answers the phone except a machine voice.
They told me before they back up my site, so I have not back up my site in my computer, now I lost everything.

What a bad company it is! We are family business, now I lost my business! this drive me crazy!

Old customers better transfer your site to other hosting companies, otherwise you will have the same nightmare as me one day, just think I am a loyal customer of them for years.

ixwebhosting: 1-614-534-1961, 1-800-385-0450
hostexcellence: 1-800-792-1197, 1-614-534-1962.(Fathi Said,Owner and CEO)
ecommence: 1-800-861-9394
email: info@ecommerce d o t c o m ,hd@ecommerce d o t c o m,
address is same:

United States
Main Office & Data Center
1774 Dividend Drive
Columbus, OH 43228

Call Support Center:
247 Information Highway Ln
Hopkinsville, KY 42240

Romania
Ecommerce
Nasaud 22/16
Cluj Napoca, Romania

Ukraine
Ecommerce LLC
Rekordnaya Str. 20
Zaporizhzhya, 69037

Their service are not as they say on their website, I comment them as: Rude, scam, deceive, fraud, fraudelent, ripoff, lie, take advantage.
I will post on all major forum and let everybody know, let more and more victims united,
more and more old and new customers leave them, when hostexcellence d o t c o m and ixwebhosting d o t c o m go bankrupt close down, justice is over there.

[erinphoebe]

if people are not happy being a member to a forum then anybody can transfer to another forum or stop posting ever again.